ISO 9001

Quality management

Consistently high quality, clear processes and continuous improvement.

What it is

ISO 9001 is the internationally recognised standard for quality management systems. It defines how an organisation plans its work, checks results and systematically learns from mistakes.

What it means for you

  • Predictable delivery: every project has clear stages, owners and acceptance criteria.
  • The same quality no matter which team works on your project.
  • Nonconformities are recorded, analysed and fixed, not forgotten.

How we apply it

Our processes are already built on ISO 9001 principles: documented procedures, internal audits and regular management reviews. Certification is in progress. You can follow its progress and evidence in the Compliance Live Panel.

Other standards and practices

  • ISO/IEC 27001 In progress

    Information security management

    A systematic approach to information protection, security and risk management.

  • ISO/IEC 20000-1 In progress

    IT service management

    Structured, reliable IT service management across the entire service lifecycle.

  • ITIL 4 In practice

    Service management

    Service value system, incident management and SLA delivery 24/7.

  • COBIT In practice

    IT governance and risk

    Strategic alignment of business goals and IT processes, risk management and audit control.

  • Secure SDLC In practice

    Secure development lifecycle

    A DevSecOps approach: continuous security testing and code protection at every CI/CD stage.

  • SRE In practice

    Site reliability engineering

    High-availability engineering (up to 99.99%) with SLO/SLI metrics and error budgets.

  • Zero Trust In practice

    NIST SP 800-207

    Security architecture with no implicit trust: strict identity verification and microsegmentation.