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SRE

Site reliability engineering

High-availability engineering (up to 99.99%) with SLO/SLI metrics and error budgets.

What it is

Site Reliability Engineering (SRE) is an engineering approach to system reliability. Availability is managed through measurable objectives (SLOs), indicators (SLIs) and error budgets.

What it means for you

  • Availability of up to 99.99%, measured rather than promised.
  • A clear balance between new features and stability.
  • A root-cause analysis and concrete improvements after every incident.

How we apply it

For critical systems we define SLOs and SLIs, automate monitoring and response, and run blameless post-incident reviews.

Other standards and practices

  • ISO 9001 In progress

    Quality management

    Consistently high quality, clear processes and continuous improvement.

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  • ISO/IEC 27001 In progress

    Information security management

    A systematic approach to information protection, security and risk management.

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  • ISO/IEC 20000-1 In progress

    IT service management

    Structured, reliable IT service management across the entire service lifecycle.

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  • ITIL 4 In practice

    Service management

    Service value system, incident management and SLA delivery 24/7.

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  • COBIT In practice

    IT governance and risk

    Strategic alignment of business goals and IT processes, risk management and audit control.

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  • Secure SDLC In practice

    Secure development lifecycle

    A DevSecOps approach: continuous security testing and code protection at every CI/CD stage.

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  • Zero Trust In practice

    NIST SP 800-207

    Security architecture with no implicit trust: strict identity verification and microsegmentation.

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