Analytics and implementation Full-time Mid / Senior

Business Process Analyst

Lead digital transformation initiatives and optimize business processes for measurable results.

About the Role

As a Business Process Analyst, you will lead process optimization and digitalization initiatives.

The role focuses on understanding current processes, identifying improvement opportunities, and implementing changes.

You will work directly with client stakeholders to drive transformation.

Key Responsibilities

  • Map and analyze current business processes
  • Identify digitalization opportunities and ROI
  • Design optimized future-state processes
  • Lead process improvement workshops
  • Support change management and adoption

First 90 Days

  1. Complete process methodology training
  2. Participate in active digitalization projects
  3. Lead a process mapping initiative

Expected Outcome: By 90 days, you will be independently leading process analysis for client projects.

Challenges

  • Overcoming resistance to process changes
  • Quantifying process improvement benefits
  • Balancing ideal vs. practical solutions

Requirements

  • 3+ years of business process analysis experience
  • Experience with digitalization and automation projects
  • Strong process modeling and documentation skills
  • Understanding of Lean, Six Sigma, or similar methodologies
  • Excellent stakeholder management skills

This Role Does Not Include

  • Technical implementation or coding
  • Ongoing process monitoring (project-based focus)
  • IT support activities

What We Offer

  • Work on impactful transformation projects
  • Lean/Six Sigma certification support
  • Client-facing experience
  • Consulting career development

About Us

We develop technology solutions with a strong focus on quality, collaboration, and sustainable growth. Our work culture is built on professionalism, trust, and openness at all levels.

Job Overview

Department
Analytics and implementation
Location
Latvia, Riga
Work Model
Hybrid
Employment Type
Full-time
Compensation (gross)
EUR 2,000 - 4,500 gross per month
Status
Active role
HR / TALENT TEAM
cv@lailio.com
+371 67717565
Apply for this Role