IT Operations & Service

Platform & OS Maintenance

Patch management and maintenance of databases and IaC code.

Regular system hygiene and security

We apply operating system security patches, optimise databases and maintain infrastructure code without downtime.

What it is

Platform and OS maintenance is the regular work that keeps servers, databases and infrastructure code secure and in good order. We plan and apply operating system security patches, optimise databases, upgrade platforms such as Kubernetes clusters, and maintain the IaC code used to manage your infrastructure. Changes are made in planned maintenance windows and without downtime, using rolling updates and rollback paths that have been tested in advance. Every significant change is tried in a test environment first. Your team receives a clear schedule, so you know what will change and when.

What you get

  • Up-to-date security: known vulnerabilities are fixed on a schedule, not after an incident.
  • Stable performance: database optimisation and resource reviews prevent systems from gradually slowing down.
  • Controlled change: infrastructure changes go through code, with history and review, for example in a GitOps workflow.
  • A clear view of status: regular reports on applied patches, versions and identified risks.

How we work

  1. Inventory: we catalogue servers, operating systems, databases and existing infrastructure code.
  2. Maintenance plan: we agree on the patch cycle, maintenance windows and priorities.
  3. Execution: we test changes, apply patches, optimise databases and update the IaC code.
  4. Verification and reporting: we confirm that systems are working and document the work done.

More in this area

  1. 01

    24/7 Monitoring & Supervision

    Continuous anomaly detection and fault resolution.

  2. 02

    Contractual SLA Support

    Guaranteed incident resolution times and escalation.

  3. 03

    Disaster Simulations & DR Testing

    Regular disaster recovery drills in the live environment.

  4. 04

    User Support (Helpdesk)

    Direct first- and second-level engineering support.